Welcome to On Line Help

What is ParentCONNECT
ParentCONNECT is designed to link parents and schools together via the Internet. It enables parents to access their children's school records including such information as  assignments, school announcements and current progress.  E-mail capability is also provided for improved communication between parents and the school.

Security
Once the school gives the parent, a user login and password, access to ParentCONNECT is easy.  All you need is a computer and access to the Internet.  You can only view information on  particular student, if you are a registered user with an authorized password for that student.  For example, although you are authorized to view your child's records, your authorization does not permit you to view the records of your neighbour's children.

Navigation
There are several major categories of information such as student information, school information, etc. displayed as pencils on the left side of the screen.  To jump to one of the designated categories, simply click a pencil.  Sometimes all of the information may be displayed on one page - other times, the user can click the hyperlinks or buttons to view more detailed information.

On Every Page
The header bar is displayed on every page. Embedded in this header are several buttons which are hyperlinks -  the NCS website on the left and the links to the Home Page, to Help and to Settings are on the right. The Student Selection button is embedded in this header.

 

FREQUENTLY ASKED QUESTIONS

NOTE:  Some of  the features described below may not be available to you, depending upon the customization of this application that your school has selected.

          HOW DO I ?




Send e-mail to School Staff
To send an e-mail message to a member of the school staff, select Home Page | Contacts or School Info | Contacts for a list of the staff members with hyperlinks to their e-mail addresses.  You can also click on the hyperlinks of the staff members in the different reports that are displayed.


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Change my e-mail address
To change your e-mail address, select the SETTINGS button on the header bar and enter your new e-mail address.  Click the Update button at the bottom of the screen to submit your changes to the school.

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Change my Password
To change your password, select the SETTINGS button on the header bar and enter your new password.  Click the Update button at the bottom of the screen to submit your changes to the school.

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Print Screen
To print a copy of the screen, select File | Print from the browser menu bar.  When the print dialog box opens, check the settings and click OK.

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Fix Printing problems
This application uses your browser and printer software for printing.  If you are unable to print, check your printer and browser settings.  If all the information is not printed, try changing page layout from 'portrait' to 'landscape' mode.

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View Summary on One Student
To view a summary on one student, click the Student Info pencil, then click Profile and select the student from the drop-down list in the header bar.

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View Summary on Multiple Students
To view as summary on multiple students, select Home Page. This page displays information on all the students that the user has access to.

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View Information on a Different Student
To view information on a different student, from any page, select the new student from the drop-down list  displayed in the header bar.  The contents of the page will change to reflect the newly selected student's information.  You must be authorized to view this student's records.

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Update Settings for Parent Alerts
To update your settings for Alert Notifications, select the Settings button on the header bar. You can check additional boxes or uncheck boxes under the Alert Notifications selections.  Click the Update button at the bottom of the screen, to submit your changes to the school.  You can also use this form to change your e-mail address, change your password and your Internet browser.

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View Attendance Record
To view your child's attendance record, select Attendance Category from the Home page, then select Calendar or Report (text) format.  The Calendar format lists tardies and absences on a calendar page.  If an icon displays on a particular day, hold the cursor over it and more details will be displayed. The Report format itemizes tardies, absences and category totals in a report format.  Using the arrows below the header bar, you can display a previous semester report card.

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View Assignments
To view assignments, click the Assignments pencil from the Home page. The information displays in a table format. Click the note icon for more details on the assignment. You can change the time period from the drop-down list.  The choices are: Today & Tomorrow, This Week, Next Week, This Month etc.

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View Curriculum Objectives
To view curriculum objectives, click the Learning pencil from the Home page. Information displays in table format.

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View Discipline Records
To view discipline reports, click the Discipline pencil from the Home page.  Select any hyperlink on this page to take you to a details page.

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View Emergency Info
To view emergency information, click the Student Info pencil from the Home page, then select the General button.

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View Report Card
To view a report card, click the Grades pencil from the Home page. The default page is the General page which displays the Current grade and the Report Card grade for the selected student. Using the arrows below the Choose student header bar, you can display a previous semester report card.

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View GPA / Rank
To view the Grade Point Average (GPA) and / or class rank, click the Grades pencil from the Home page, then click GPA / Rank button.  The GPA and the class rank ( out of the total number of students ) for your student displays.

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View Health Information
To view health information, click the Student Info category from the Home page, then click the Health button.  This displays  another page where the date and incident description is given. Click the hyperlinks on this page for more details such as time in, time out, etc.

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View Immunization Information
To view immunization records, click the Student Info category from the Home page, then click the Immunization button. Information on the selected student is displays in table format.

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View School Announcements
To view school announcements, click the Announcements button from the Home page or click the School Info category, then click the Announcements button.  A list of current announcements displays.

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